Staff will provide the appropriate degree of care to assure the highest possible quality of life within the home. The home will encourage Service users to exercise choice and to maintain control over their lives. Our staff will at all times show warmth, patience, responsiveness, and respect for our residents.
The home is to be a happy place where the past can be remembered with affection and the future looked upon with optimism.
To meet the client’s needs, the care service within the home is designed to achieve the following objectives:
Our excellence of care may be witnessed and evaluated through the practice, conduct and control of quality care in this home. We are committed to achieving our aims and objectives and we welcome the scrutiny and comments of our residents, families and others.